Page 102 - Petrosphere - Loss Control Management (LCM) Training Manual V 1.0

101 Module 12: Product Safety Management Loss Control Management (LCM)

Role of the Legal Department
• Should play a significant role in both the prevention and defense of
product liability cases.

• Act as advisers to the PSM coordinator.
• Should be assigned the following responsibilities, to maximize its
contribution to the company PSM program activities:
• Review for potential liability.
• Coordination of all product, investigation and product claim
defense including:
• working with the insurance carrier

• retaining local counsel
• retaining statement of negotiations

Role of the Marketing Department

• Should retain (for the life of the
product) all sales and distribution
records that can identify purchasers.
These records are essential if product

recall or field modification program are
to succeed.

• Should prepare/review the company advertising and sales materials whether:
• They are clear and accurate.
• They overstate the product’s capabilities.
• They encourage the customer to believe the product has uses for which it was not
designed or intended.

• The product can safely do what the company’s advertising and sales materials claim.

Warranties and Disclaimers

Warranties and Disclaimers developed by the company must also be reviewed by the program
auditor to determine whether they are:

• reasonable and practical for the uses intended
• included with each of the company’s products
• clear and concise

PETROSPHERE INC.
www.petrosphere.com.ph | info@petrosphere.com.ph