Page 95 - Petrosphere - Loss Control Management (LCM) Training Manual V 1.0

94 Module 11: Personal and Group Communication Loss Control Management (LCM)

3 Important Ingredients of Instruction Giving
• What

• How

• Why
Telling a worker why something must be done
gives the worker a reason for wanting to do it.
Communication with Outside Group

Communication should not only be confined
within the company, problems in a company also
extends outside of the organization.

• With customers –are more interested in the
products and services the company can offer, if
needs are not satisfied, problems would likely
occur.

• With the community – assurance of a safe and
healthful environment including opportunities
open for them would likely establish a good
relationship.

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